Returns and Complaints

To make a complaint, please follow the steps below:

1. Return/complaint form
Please fill out the return/complaint form and attach it to the returned product. The form needs to contain the following data: customer's name, e-mail address, phone number, product ID and description of defect, date of purchase.

2. Product return
When filing a complaint, please send back a complete product, together with a copy of the invoice.

3. Shipping

You can also contact our Customer Service, we will Arrange Free pick up & Drop facility the faulty goods by courier.
Please send the faulty goods to the following address: 

SECRET VISION SECURITY SYSTEMS

Door No:32-1-186 Flat No: T2/27, Block- C

Pragati Apartment, Bowdara Road, Atchiyamma Peta

Visakhapatnam- 530004 (Andhrapardesh)

Customer Care Helpline No: +91 79013-65555 , +91 99126-34255 or Mail : secretvisionsales@gmail.com

Return of the goods