Returns and Complaints
To make a complaint, please follow the steps below:
1. Return/complaint form
Please fill out the return/complaint form and attach it to the returned product. The form needs to contain the following data: customer's name, e-mail address, phone number, product ID and description of defect, date of purchase.
2. Product return
When filing a complaint, please send back a complete product, together with a copy of the invoice.
You can also contact our
Customer Service, we will Arrange Free pick up & Drop facility the faulty
goods by courier.
Please send the faulty goods to the following address:
SECRET VISION SECURITY SYSTEMS
Door No:32-1-186 Flat No: T2/27, Block- C
Pragati Apartment, Bowdara Road, Atchiyamma Peta
Visakhapatnam- 530004 (Andhrapardesh)
Customer Care Helpline No: +91 79013-65555 , +91 99126-34255 or Mail : firstname.lastname@example.org
Return of the goods